SMS Messaging Terms & Consent

MyLashTime is a lash extension studio located at 2255 Dunn Ave, Bldg. 502 Suite 7, Jacksonville, FL 32218. We offer optional non-marketing SMS communications for customer service purposes, including missed-call responses, appointment-related communications, and booking support. We do not send marketing or promotional text messages.

SMS consent is optional and is not required to purchase services or contact MyLashTime. Customers who choose to opt in may receive text messages from MyLashTime. If you call MyLashTime and your call is not answered, you may receive a text message if you have provided SMS consent. Message frequency may vary. Message and data rates may apply.

To opt out, reply STOP at any time. For help, reply HELP. View our Privacy Policy and Terms & Conditions for full details.

Privacy Policy | Terms & Conditions

Privacy Policy

Last updated: August 19, 2026

Information We Collect

MyLashTime collects your phone number for customer service purposes only. This includes responding to missed calls, sending appointment-related text messages, and providing booking support. We do not use your phone number for marketing or promotional messaging.

How We Use Your Phone Number

Our SMS service is a customer-service text-back system. If you call MyLashTime and your call is not answered, an SMS may be sent only to customers who have previously opted in to SMS communications. We do not send marketing or promotional text messages. Message frequency varies based on customer contact — you will only receive a text when you initiate a call that goes unanswered.

Missed Call Text Response

If you call MyLashTime and your call is not answered, you may receive an automated text message from MyLashTime acknowledging the missed call and providing information about how to contact us or schedule an appointment. This is the sole purpose of our SMS messaging service — we do not send marketing or promotional text messages.

Opting Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive text messages from our system unless you re-subscribe. To re-subscribe, reply START.

Sharing of Information

We do not share your phone number with third parties for marketing purposes. Your information is kept strictly confidential and used solely for customer service and appointment coordination.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Consent

You may choose to receive non-marketing SMS messages from MyLashTime regarding missed-call responses, appointment-related communications, and customer service. SMS consent is optional and is not required to purchase services or contact MyLashTime.

If you call MyLashTime and your call is not answered, an SMS may be sent only to customers who have previously opted in to SMS communications. We do not send marketing or promotional text messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. View our Terms & Conditions at mylashtime.com/terms-and-conditions.

Message & Data Rates

Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier related to SMS messages sent to or from your device.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (904) 944-0695 or visit us at 2255 Dunn Ave, Bldg. 502 Suite 7, Jacksonville, FL 32218.

Terms & Conditions | Home

Terms & Conditions

Last updated: August 19, 2026

SMS Messaging Terms & Conditions

By opting in or providing your phone number, you agree to receive SMS communications from MyLashTime regarding appointment reminders, account updates, and customer support. Message frequency varies. Message and data rates may apply. You may opt out at any time by texting STOP. Text HELP for help or call (904) 944-0695 for support. Consent is not a condition of purchasing any service.

SMS Communication

MyLashTime offers optional non-marketing SMS communications for customer service purposes, including missed-call responses, appointment-related communications, and booking support. SMS consent is optional and is not required to purchase services or contact MyLashTime. Customers who choose to opt in may receive text messages from MyLashTime. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

If you call MyLashTime and your call is not answered, an SMS may be sent only to customers who have previously opted in to SMS communications.

SMS Opt-In

Customers may opt in by checking the SMS consent box on our booking form. SMS consent is optional and is not required to purchase services or contact MyLashTime.

SMS Disclosures

Booking & Appointments

All appointments are subject to availability. A deposit may be required to secure your booking. Please review our policies before booking to avoid any loss of your time and money. Cancellation and rescheduling policies apply as outlined on our website.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at (904) 944-0695 or visit us at 2255 Dunn Ave, Bldg. 502 Suite 7, Jacksonville, FL 32218.

Privacy Policy | Home

SMS Settings

Last updated: August 2026

Manage your text-message preferences or opt out of SMS communications from MyLashTime. SMS consent is optional and is not required to purchase services or contact MyLashTime.

What Messages We Send

MyLashTime sends only non-marketing, customer-service text messages including missed-call responses, appointment-related communications, and booking support. We do not send marketing or promotional text messages. Message frequency may vary. Message and data rates may apply.

Opt Out (STOP)

To opt out of all SMS messages, reply STOP to any message from MyLashTime. You will no longer receive text messages from our system.

Re-Subscribe (START)

To re-subscribe, reply START. You will begin receiving SMS messages again.

Get Help (HELP)

For assistance, reply HELP to any message, or call us at (904) 944-0695.

Important Information

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